Koleksi World Bank
Basic business communication
This book through nine successful editions remains as follows : Part I an introductory summary of the role of communication, I is a review of the basic techniques of writing, III covers the patterns of business messages, IV concentrates on report writing, V reviews the others forms of business communication, VI comprises a four chapter group of special communication topics, cross cultural communication, correctness, technology-assisted communication, and business research methods.
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