Koleksi World Bank
Basic marketing
This book is about marketing and marketing strategy planning. And, at its essence, marketing strategy planning is about figuring out how to do a superior job of satisfying customers. This edition focuses special attention on changes taking place in today’s dynamic markets. Throughout every chapter of the text we have integrated discussion and example of : marketing over the internet, relationship building in marketing, the importance of providing superior customer value, international perspectives and ethical issues.
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