Koleksi World Bank
Authenticity
It’s a paradox of today’s experience economy: the more contrived the world seems, the more we all demand what’s real. As reality is qualified, altered, and commercialized, consumers respond to what is engaging, personal, memorable, and above all, authentic. But what’s authentic? What authentic means to the postmodern consumers, and how companies can render their offerings as “really real”. Today’s consumers seek the authentic where and when they buy. Satisfy consumers’ demands for authenticity, across every kind of offering, and you’ll capture their hearts, mind, and dollars.
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