Gaya APA

Gitlow, H, S. (2005). Quality Management (3). : Mc Graw - Hil/Irwin.New York.

Gaya MLA

Gitlow, Howard, S. "Quality Management". 3 : Mc Graw - Hil/Irwin.New York, 2005. Skripsi, Tesis, Disertasi.