Gaya APA

Tan, J, S., Lim, E, N. (2004). Strategies For Effective Cross-Cultural Negotiation . : McGraw-Hill.New York.

Gaya MLA

Tan, Joo, Seng., Lim, Elizabeth, NK. "Strategies For Effective Cross-Cultural Negotiation". : McGraw-Hill.New York, 2004. Koleksi World Bank.