This book serves as a comprehensive introduction to the field of e-commerce. At the core of e-commerce activities is the the strategy of the enterprise. Wrapped around this strategy process are four critical infrastructures: technology, capital, public policy, and media. These four infrastructures provide the context—both the opportunities and the constraints—within which the strategy oper…
Cases in e-Commerce is organized around the decision-making process we propose for formulating new economy enterprise strategy. There are six interrelated, sequential decisions to this strategy, market-opportunity analysis, business model, customer interface, market communications and branding, implementation, and evaluation. This casebook is written for present and future business practitioner…