this book about cararifies why som savings do not have a P&L impact, explains the interplay between Six Sigma saving and business activities, makes it easier for operations managers, accountants, and engineers to speak the same langguage.
The Book is divided into four main sections: 1. communication strategy : effective managerial communication-written or oral-is based on an effective strategy. 2. Writing : Offers techniques on the writing process - that is, how to write faster. 3. Deals with "macro", or larger, issues in writing-including document design, signposts to show connection,and paragraphs or sections. 4. Covers "micro…