Koleksi Elektronik

Evaluating the impact of your library

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This book explores a major issue for library and information service managers of all kind – evaluating the impact of services. This book noted that all types of libraries and information services traditionally collect a range of performance information that can tell you as managers something about the efficiency of your services but that a sustained focus on impact was rare, despite the fact that impact evaluation had recently taken on new importance. This book enables library and information service managers to get to grips with the slippery concept of service impact and to address your own impact question in your planning. Key topics include: the demand for evidence;getting to grips with impact;the research base of this work;putting the impact into planning;getting things clear,objectives;success criteria and impact indicators:how you know you are making a difference;making things happen: activities and process indicators;thinking about evidence;taking stock,setting targets and development planning;doing national or international evaluation;where do we go from here?

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Ketersediaan

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Informasi Detail

Judul Seri

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No. Panggil

025.5 MAR e

Penerbit

London : ., 2013

Deskripsi Fisik

Xxiii, 253 hlm. ; 23 cm.

Bahasa

English

ISBN/ISSN

9781856048125

Klasifikasi

025.5

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

Perpustakaan, Pelayanan

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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