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Ditemukan 2 dari pencarian Anda melalui kata kunci: subject="Kesehatan, sarana"
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CNIB Library

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Are you being served?
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Jishnu DasMarkus GoldsteinSamia Amin

Are you being served? present and evaluates tools and techniques to measure service delivery and increase quality in health and education. The authors highlight field experience in deploying these methods through a series of case studies from 12 countries around the world. Better measurement of service delivery can create greater accountability and better governance.

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978-0-8213-7185-5
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xxv, 423 hal. : il. ; 23 cm
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