Koleksi World Bank
Perfect Phrases for Documenting Employee Performance Problems
This book is a communications tool for managers and leaders everywhere - a fast, easy-to-reference, real-world field guide to making positive behavioral changes in the workplace through the identification of a wide variety of performance challenges and then getting to their concise and straighforward documentation. This done through a process sometimes refereed to as listing, or listmania-the basic methods for crafting power phrases filled with short, focused expressions that are direct and to the point.
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